Privacy Policy

Mali Up (“we,” “us,” or “our”) is operated by Neuraltale Technology and provides the Mali Up business-management application. This policy explains what data we handle, why we handle it, and the choices available to you.

• Account data: name, phone number, email address, language, role, and account settings
• Business data: business details, financial records, inventory, sales, customer data, debts, and reports
• Files and images you choose: receipt photos and business logos
• Contacts you choose to import as customers, including names and phone numbers
• Device and usage data: device type, operating system, app diagnostics, security verdicts, and feature events

We use this data to authenticate users, sync and back up business records, generate reports, enforce team permissions, protect accounts, diagnose failures, provide support, and improve Mali Up. We do not sell personal or sensitive data.

Camera access is used only when you scan a barcode or capture a receipt or logo. Contacts access is requested only when you choose to import customers. Mali Up does not request precise or approximate location, SMS, or call-log permissions.

Data is transmitted over encrypted HTTPS connections and stored using Google Cloud and Firebase security controls. Access is restricted by authenticated user and business role. Service providers may process data in countries where they operate, subject to contractual and legal safeguards.

• Access and review data associated with your account
• Correct inaccurate account and business information
• Export supported records from the app
• Withdraw optional permissions through device or app settings
• Delete your account and associated data

Firebase and Google Cloud provide authentication, database, file storage, Cloud Functions, and Play Integrity security services. Sentry receives limited crash, performance, and non-financial feature diagnostics when configured. Cloudflare hosts this public website. These providers process data only to deliver their services. Mali Up does not currently integrate a third-party AI service.

Financial records are used to provide the business features you request. Financial amounts are not sent to Sentry, used for advertising or profiling, shared with marketers, or sold.

Mali Up is a business-management service intended for adults aged 18 and over. It does not provide anonymous or random chat and is not directed to children.

We retain data while your account is active and as needed to provide the service. You can permanently delete a signed-in account from Settings, or request deletion at our account deletion page. Limited records may be retained when required for security, fraud prevention, dispute resolution, bookkeeping, or legal compliance, and only for those purposes.

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the latest revision, and material changes will be communicated through an appropriate in-app or account channel.

Questions or privacy requests can be sent to support@neuraltale.com.